Designers Should Include These Five Things in Site Contact Forms

If we could establish a trinity of website sections that should never be ignored, we would invariably mention the home, about, and contact us pages. Some SEO professionals may include the sitemap, but that element is mostly there for the benefit of the Google crawler and the search engine algorithm. We are more interested in the "big picture" as it applies to what website visitors can benefit from. Let's talk specifically about the contact page.

We know that the contact section of a website serves a clear and vital functionality. Quite a few visitors make it a point to look for the contact link right from the home page; in fact, many of them hope to see it as a top link on the Google search engine results page (SERP) so that they can click through and get right down to business. There are various design strategies you can apply to make the contact page user-friendly, but many developers simply choose to follow the main layout.

When contact pages are not mindful of user experience, visitors will feel discouraged and decide that reaching out is not worth their time or effort. Some clients may not wish to be contacted at all; if this is the case, and it is quite rare when this happens, the section can be skipped altogether. Other clients prefer to keep things very simple by requesting a footer that features social media buttons, but this would assume that visitors will scroll all the way down the page to look for such contact methods, which is more the exception than the rule.

There are five design aspects that must be kept in mind when creating contact pages:

• Why visitors wish to make contact.

• How much information should be included on the page.

• Accessibility of contact methods.

• The tone of website communications.

• Preferred contact methods.

When we talk about accessibility, we must not forget that screen readers work from top to bottom, which means that the contact link should be in the header. As for preferred methods of communications, you cannot go wrong with online forms, but you should inform visitors about response times. For more information click here https://www.sliderrevolution.com/design/contact-us-page/.