Good, legitimate, companies can have awful websites. If people want information, their products or their services, then people will put up with the bad design. It's true, consumers will look for a competitor with a better site, but if they can't find better deals, consumers will ...
A recent UX case study made some interesting points even though the design of the study was terrible. It isn't mobile-friendly and it forces desktop users to click through for each one to two paragraph blurb, like click-bait. The top findings in the study include: User ...