The dental web design firm Televox recently changed its name to "West". The firm provides telecommunications to connect patients with health care providers. It also furnishes tools to assist dentists, physicians and other health professionals in the process of business expansion. For instance, Televox Solutions assists health care providers in responding to individual patient communications preferences. It helps staff members reach patients to relay information through emails, text messages, automated telephone calls and mailings. The company assists medical offices in providing routine reminder notices to patients about necessary health check ups or scheduled procedures. West supports medical providers by helping health care firms conduct effective marketing surveys among patients to obtain important information. The firm also conducts marketing campaigns.