Milestone uses their experience in the travel and lodging industry to help them create a unique website for each hotel client. They work to ensure that the site runs at optimal speeds giving visitors quick access to reservations and customer service. They ensure current information and payment processing so that customers are happy and find the site easy to navigate. Hotels also choose Milestone because they have several eCommerce strategies that give the client access to the technologies and programs they need to keep the business running smoothly. The response time from each site is often much quicker than clients imagine because Milestone uses top quality programs when creating a site. Their research shows them where to place blurbs, headlines, and photos so that they are the most appealing to people who are traveling to the area. The local connection is a huge reason why Milestone has gained such high merits.