Creating a great customer service experience at a hotel is an ongoing process. From the very start, any hotel owner should be focused on the very bottom line. The bottom line is that the hotel needs to offer the best possible service to all of their clients. Today, part of crafting a wonderful experience for any and all guests is making it easy for clients to find them on web. It's also about making a site that users find easy to locate and easy to use for tasks such as determining if the hotel is located where they want to be and has rooms when they are planning to travel. Turning to the Creative Momentum can help with this process. They create a process that relies heavily on the client's needs and making them come true. They create great hotel websites that guests and hotel managers alike really enjoy using.